subsiding house

What Happens If I Need to Make a Claim for Subsidence?

Get home insurance information here

Recognising Subsidence

Subsidence refers to the sudden sinking or downward settling of a building's foundation. In the UK, where many homes are built on clay-rich soil, the risk can be particularly notable after prolonged dry periods. Indicators include sudden cracks in walls, especially around windows and doors, and uneven floors.

Initial Steps to Take

Upon noticing signs of subsidence, it's essential to act promptly to mitigate further damage and simplify the insurance claim process.

Documentation: Start by documenting the affected areas. Taking clear photos and noting the date of discovery can provide invaluable evidence for your insurer.

Contact Your Insurer: Before undertaking any repair works, notify your insurance provider. They can advise on the next steps and might want to send a surveyor to assess the damage.

The Role of Your Insurance Policy

In most cases, buildings insurance policies in the UK do include protection against subsidence. However, there are specifics to be aware of when making a claim.

Excess: Subsidence claims often come with a higher excess than standard claims. This means you might have to contribute a larger amount towards the repair costs.

Future Premiums: Once you've made a claim for subsidence, your future insurance premiums might increase, reflecting the heightened risk to the property.

Claims History: If you're considering moving home, be aware that you'll need to disclose any subsidence claims or issues to potential buyers. This can influence their decision or the price they're willing to pay.

Assessment and Repair

Subsidence can be a complex issue, and insurers typically approach it with caution. This means they will often commission a detailed survey before approving any repair works.

Monitoring Period: Rather than rushing into repairs, insurers often prefer a period of monitoring. This involves placing gauges on the affected walls and regularly checking for movement over several months.

Choosing Contractors: Your insurer will likely have a list of approved contractors to handle the repairs. It's essential to use these professionals to ensure the work meets the insurer's standards and specifications.

Possible Complications in Claiming

Subsidence claims can be complex, and there might be factors that complicate the process.

Tree Roots: Trees near your property can cause subsidence. Insurers might require you to remove the tree before they cover repair costs. However, this can be contentious if the tree has a preservation order or is on neighbouring land.

Previous Claims: If the property has had subsidence issues in the past, it might complicate a new claim. Always keep documentation from previous claims to streamline the process.

Preventing Subsidence

Whilst subsidence can be distressing, there are measures homeowners can adopt to reduce the risk.

Regular Maintenance: Regularly checking and maintaining drains can prevent leaks that might exacerbate subsidence. Similarly, being cautious about planting large trees near the property can also help.

Seek Expert Advice: If you're concerned about potential subsidence, it can be beneficial to consult with a structural engineer or surveyor. They can provide guidance tailored to your property and its surroundings.


Subsidence is a concern for many UK homeowners. Being proactive in recognising the signs, understanding the insurance implications, and taking preventative measures can make a significant difference. With the right information and approach, homeowners can navigate the complexities of subsidence and ensure the long-term stability of their property.

Note: This article provides a general overview and may not encompass individual policy variations. Always consult with your insurance provider and relevant professionals for specific guidance.

Get home insurance information here

Liability Insurance       Cyber Insurance     Courier Insurance     Liability Insurance      

What happens if ...

my flight is delayed?     my greenhouse is damaged in a storm?     my heir dies before me?     my holiday caravan gets damaged?     my holiday is cancelled?     my home is burgled?     my landlord is not insured?     my tenant defaults on the rent?     my insurer goes bankrupt?     I put wrong information on an application form?     I drive without insurance?     I forget to renew my pet insurance?     I have a car accident abroad?     I have a foreign no claims bonus?     I am injured in a rented car?     I change jobs and lose health insurance?     I make a claim for subsidence?     I make a home insurance claim from abroad?     I miss a car insurance payment?     my business suffers from an unexpected event?     my home suffers from flood damage?     I let my home insurance lapse?     my pet causes an accident?     I have no liability insurance?     I underestimated the value of my home contents?     I get a critical illness?     I get food poisoning abroad?     I have a pre-existing medical condition?     I hit a pedestrian in my car?     I lose my travel documents?     I lose my mobile phone?     I am injured at work?     I need surgery abroad?     I rent my house on airbnb?     I use my car for business?     my business is sued?     my car is vandalised?     my child is ill abroad?     my computer is hacked?     I forget to inform insurers of convictions?     I am involved in a hit and run event?     I cancel my insurance early?     I fail to declare car modifications?     I have an accident in a rented vehicle?     my tenant damages my property?     I cancel my holiday at the last minute?     I accidentally damage another person's property?     I rent my car out?     I buy a car with outstanding finance?     A tree falls on my property?